Scope and Acceptance
These terms govern purchases made through our online store. By placing an order you agree to these conditions. We reserve the right to refuse or cancel orders for reasons such as stock limitations, suspected fraud or clerical errors.
Order Processing and Fulfilment
We typically process and prepare orders for shipment within 1–3 business days. Processing times are measured in business days and exclude weekends and statutory holidays. Any estimated delivery windows are provided as guidance and begin after the order has been handed to the carrier.
Pricing and Availability
All prices shown on product pages are presented in CAD. Availability shown online reflects real-time stock where possible, but discrepancies may occur. If an item becomes unavailable after you order, we will contact you and advise next steps.
Intellectual Property
All visual and written content presented on this site is owned or licensed by us. You agree not to republish, copy, extract data from, or use our content for commercial purposes without written permission.
Restrictions on Use
The site and its content are for personal, non-commercial use only. You must not use automated tools to access or harvest any information from the site, reproduce product images or descriptions, or resell items purchased from us without prior consent.
Returns, Refunds and Liability
Our returns policy sets out how to return items, timeframes and refund processing. Refunds are issued after returned goods are received and inspected. Original shipping costs are non-refundable. We are not liable for indirect or consequential losses arising from your purchase. Our total liability for any claim is limited to the purchase price of the affected goods.
Governing Law
These terms are governed by the laws of the province where our store operates, and any disputes will be resolved in the appropriate courts of that jurisdiction.
Policy last updated: 10-Mar-25
Independent retailer
herschelsupply Store is an independent online retailer. Brand and product names identify merchandise and do not mean this store is the manufacturer or the official brand website. Contract contact: [email protected], 23 Rue des éperviers, Blainville, QC, J7C 6A5, Canada.